Workplace Social Networking: More Like Antisocial Not-working


By Ian Moyse, EMEA Channel Director

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Hardly a week goes by when the national press doesn’t carry a story about how social networks represent a threat to privacy or security, or both. These news stories aren’t wrong: Users of social networks face a raft of risks, ranging from malware attacks and identity theft, to cyberbullying, grooming from sexual predators or stalkers, viewing or posting inappropriate content, and the ever-present risk that you (or someone you work with) might end up with your foot (or is it your keyboard?) firmly in mouth.

Using social networks to give out too much information about yourself can also lead to some predictably poor outcomes. One Australian employee, fired from his job, had posted about skiving from work after a night of heavy drinking. A group of call center employees swapped brags about abusing customer information on Facebook and were fired. Is it hard to believe that the employer used the employees’ own Facebook posts as a virtual admission of guilt?

With Facebook adding over 400,000 users a day and LinkedIn 400,000 a week, social networks can no longer be ignored by employers, as employee misuse of social networks accelerate.

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Social Nets Put Your Privacy at Risk


By Mike Kronenberg

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Attention Facebook and Twitter users: You’re still at risk. Last year, our survey found that lots of people using social networking sites were taking the risk of financial loss, identity theft, and malware infection. Have things gotten any better? Well, the answer is yes but, unfortunately, not better enough — and potentially a lot worse for some of you.

The results of our 2010 survey reveals that more of you are adhering to some safe behaviors — like blocking profiles from being visible through public search engines. That’s a good thing, but the downside is over 25 percent of you haven’t changed your default privacy settings. And more that three quarters of survey respondents haven’t placed any restrictions on who can see their recent activity.

I worry about this because you can’t escape the fact that rogue operators are always trying to extract details about you. They want access to anything that can help them dig into your private life. They can break into Web mail accounts, get your credit card number, steal your identity, or even attack you through cyber-stalking.

And they’ll do anything to get the info, from attacking you with malware to tricking you into revealing passwords.

With that, and our survey in mind, on the following page I’ve posted a few suggestions you can follow to protect yourself.

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Internet Security Trends – A Look Back at 2009, A Look Ahead to 2010


By Gerhard Eschelbeck

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It’s been a busy year in Internet security — cybercriminals were crafty and creative while we security vendors worked hard to stay a step ahead. Let’s take a look back at the biggest security trends of 2009, and at predictions for what’s ahead in 2010.

2009 – The Year in Review

Conficker. Targeted at enterprise networks but also crossing over to individuals who could bring it home on a USB stick, Conficker generated a lot of media discussion which drove confusion among consumers and concern among IT admins. Conficker renewed the public’s focus on Internet security, at a time when the threat landscape was growing more complex.

Consolidation. In 2009, we saw Symantec acquire MessageLabs, McAfee acquire MX Logic, Cisco acquire ScanSafe, M86 acquire Finjan, and Barracuda acquire Purewire. Many large vendors have track records of poorly integrating smaller companies after acquiring them for a key piece of technology. At the endof this year, we’re left asking, will true innovation now only be possible among the few independent vendors remaining?

Social Media. Concerned about productivity and infection, enterprises struggled with corporate usage policies of social networks — media that is now ubiquitous, and also integral to communicating with and understanding customers. Meanwhile, consumers adopted social networks en masse, providing cybercriminals with a huge target for harvesting personal data via Koobface and various spam campaigns.

The Cloud. While the definition of “cloud computing” and “in the cloud” held different meanings in 2009, enterprises continued to adopt security as a service for its easier, faster, more efficient and cost-effective distribution of security updates. Vendors extended their SaaS-based technology into their consumer solutions after proven success in the enterprise market — an exciting convergence of technologies.

Malware Trends. We saw a changing Internet user who is highly mobile, presenting a new set of attack vectors for malware authors. We also saw increasingly sophisticated malware — cybercriminals using email to distribute malicious Web links and manipulating SEO by programming malicious links near the top of search results for popular news stories — and an explosion of social engineering tactics employing fake security alerts and rogue AV products with new variants launched seemingly in real-time.

2010 — The Year Ahead

Threat Landscape. The malware attacks of today are different than in recent years. Hybrid malware, combining the use of Web and email to carry out sophisticated attacks, will become even more prevalent in 2010. Narrowly targeted malware, which requires the presence of specific applications or data to engage in malicious activity, will also be on the rise. Finally, the increasing “real-feel” of phishing sites and emails — as evidenced by a recent Verified by Visa scam — are keeping security vendors, IT directors and consumers on their toes.

Social Media. Attacks on social networks will continue to increase in volume and scope, targeting communities such as Facebook and Twitter as well as those we’ll see emerge in the coming year. Social networks present a very good ROI for cybercriminals using them as a platform for perpetrating URL-based attacks. This trend will intensify — through shortened links, user-generated content, videos, and so forth. Friend, Follower, Tweeter, beware.

The Cloud Grows. We predict cloud computing as the computing platform, such as the Amazon data center model, will be the next generation of the Internet. Computing will become like a utility, similar to how we use electricity today. We will pay for what we use; the PC will become the visualization tool we look into for applications in the cloud. More cloud computing platforms will become available as we capitalize on this economical, scalable model.

While this may seem like a daunting list of threats and predictions, the good news is, the security industry has never been stronger: The level of innovation, the raised awareness, the healthy competition among vendors — together make for an optimistic outlook. We at Webroot wil continue to work hard to create effective technologies to make the Internet and the cloud a safe place for consumers and businesses alike.

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Oh, Hush Chicken Little – The Sky is Not Falling: Why Cloud Security is Still Safe


By Brian Czarny

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This week it was impossible to escape the “big news” that Twitter got hacked. The French hacker, known as “Hacker Croll,” who made headlines back in May for a similar Twitter breach, was at it again. This time he managed to get his hands on at least 310 sensitive Twitter business documents by gaining access to an employee’s email account, subsequently using information found in that account to then access the employee’s Google Apps account to steal the confidential company documents. The hacker sent the documents to TechCrunch, who then chose to publish them along with an account of the breach.

This highly publicized breach got people talking, and ignited a wave of speculation about two things: first, about the security of passwords and how easy it is to guess the answer to someone’s security question based on publicly available information found on social media sites; and second, about the security of data stored “in the cloud” – in this case, Google Apps.

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Oh no, the sky is falling!

Our data isn’t safe in the cloud!

On the second point, let’s not take this too far. This incident has little to do with the security of the cloud apps themselves. It is much more about the first point and the security practices that users of all Web sites and applications – whether they are banking sites, social media sites or cloud applications – should be employing in their day-to-day use.

The key learning end users should take from this incident is that password security is critical, both in terms of the passwords you choose as well as the amount of data you expose publicly through social media sites like Twitter and Facebook.

Twitter spells this out on its blog response and even Hacker Croll himself articulates that his intention is to teach people a lesson about the security holes in secret questions:

What I would like to say is that even the biggest and the strongest do silly things without realizing it and I hope that my action will help them to realize that nobody is safe on the net. If I did this it’s to educate those people who feel more secure than simple Internet novices. And security starts with simple things like secret questions because many people don’t realise the impact of these question on their life if somebody is able to crack them.”

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As Web 2.0 explodes, does IT security implode?


By Jesse McCabe

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Social media sparked a revolution in how we communicate. From best friends to business owners, more of us every day are using a social networking site to connect with people. Facebook welcomes 700,000 new members daily, and an estimated 4-5 million people are now reading tweets on Twitter.

istock_000000590930_med_lockedkeyboard01And cybercriminals are having a field day exploiting the vulnerabilities social networks have exposed in our Internet security practices.

By and large, Internet security at the network level has recently consisted of on-premise URL filtering mechanisms used by organizations to enforce company Internet use policies and improve employee productivity.  These solutions also offered protection by blocking access to sites classified as containing malware. For a while, this approached appeared to work.

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