New Bank Phisher Brings Added Functionality, Problems


By Andrew Brandt

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I didn’t want to let too much time pass before I wrote about a new Zbot-like bank phishing Trojan variant that came across my desk last week. The keylogger started arriving the first week of February as an attachment to a spam email designed to look like it came from United Parcel Service. No, the old malware trope of spammed shipping invoices is not dead yet, Alice, but we’re going to follow this one down the rabbit hole anyhow.

The brief message had a Subject line of “United Parcel Service notification” followed by a random, five-digit number, and a file named USPS_Document.zip attached to the message. Why spammers seem to confuse the US Postal Service with UPS eludes common sense, but I think it has been made abundantly clear by now that, by and large, the people who send these kinds of files around aren’t the sharpest tacks in the box. The HTML body of the message indicated that the .zip file contains a tracking number, but that’s just part of the ruse.

The Trojan is readily identified by its appearance. It uses an old Adobe PDF document icon, but the programmers picked a version of that icon with an X drawn over the top. D’oh. The file also throws an error when run in a virtual machine that forces the VM to bluescreen, but that didn’t affect our ability to analyze the file. We could execute it and observe its behavior without a problem. This new Trojan installs services that remain memory resident after the installer has run, dropped its payloads in the Application Data folder, and deleted the original copy of itself.

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Fishing for Phishers is a Full-Time Job


By Ian Moyse, EMEA Channel Director

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We seem to take phishing attacks for granted these days, in much the same way that we’ve accepted spam as a natural, and inevitable, by-product of email. Some experts believe that one of the best solutions to thwart phishing attacks is end-user training, but I doubt training alone can be a viable solution. Can we really train every computer user to be sufficiently security literate, such that anyone can distinguish a phishing message from a genuine bank email? I doubt that it is possible, especially given how specific the details in spear phishing (phishing targeted at specific people and/or companies) attacks have become.

It used to be that thieves could satiate their hunger for evil (and money) merely through the emulation of a consumer bank or a PayPal login screen. While those low-hanging-fruit scams show no signs of abating, even following some major busts of phishing rings, we’ve seen new types of phishing attacks that wear the mask of a Web security product, persuading users to follow through on fake spam quarantine messages, or security update alerts, sometimes using the name of real vendors. It’s all very plausible.

Unfortunately, the average user is not a trained security expert—and why should he or she be? Criminals lure us into phishing and email scams in much the same way that street cons lure some people into losing their wallet at Three-card Monte. We let our curiosity get the best of us, and at times can be gullible. Like street hustlers, cybercriminals aren’t afraid to experiment with hacking our inclinations (or, as many security experts call it, social engineering). The volume of phishing attacks has increased, as have their variety and sophistication. Even security experts struggle to  identify some of the fakes.

The phishers cast their rods farther and with more efficiency than ever before. They can easily download phishing site creation tools (yes they exist) and produce convincing messages and pages. Expecting an average PC user to beat these guys without any help is tantamount to pitting an average golfer against Tiger Woods (albeit a few years ago; no offense, Tiger). The criminal’s job is to create online scams that work, and the returns on their investments are huge. Why would we expect non-criminally-minded users to be more adept at spotting scams, than scammers are at reeling in the users?

Technology has to step up its game. We need to continue to make it harder and less lucrative for online scammers to do their “jobs.” That’s really the most effective way to stop phishers from attacking our end users.

Malicious PHP Scripts on the Rise


By Andrew Brandt

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Last week, I gave a talk at the RSA Security Conference about malicious PHP scripts. For those who can’t attend the conference, I wanted to give you a glimpse into this world to which, until last year, I hadn’t paid much attention.

My normal week begins with a quick scan of malware lists — URLs that point to new samples — that come from a variety of public sources. I started noticing an increasing number of non-executable PHP and Perl scripts appearing on those lists and decided to dig a little deeper.

In a lot of ways, PHP is an ideal platform for malicious Web pages. For programmers and techies, PHP is easy to learn. Virtually all Web servers run the PHP engine, so there are vast numbers of potential “victims” (though the numbers aren’t anything close to the number of Windows-using potential malware victims). And just like many forms of executable malware that runs on Windows — the type I’m more familiar with — the most successful malicious PHP scripts permit their users (the criminals) to control and manipulate Web servers for their own benefit and, most commonly, profit.

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With Great Power Comes Great Responsibility


By Ian Moyse, EMEA Channel Director

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The cloud delivery model gives vendors a great amount of power. It is easier to create, deploy, maintain and enhance a service than it has been at any other point in computing history. Just look at Facebook, which grew to 500 million members in a very short period of time. People readily share within it, many with a limited understanding of the potential risks to their private information.

The ability to make an enhancement and almost instantly put it into the customer’s hands is immensely powerful – and immensely dangerous. If you’re a software vendor and distribute software with a bug, the effect propagates slowly as people install the update. And often, you’ll hear about the problem and get a chance to fix it before many customers even become aware. With cloud technology, however, such mistakes instantly propagate to all users. Because of this ability to quickly affect a wide range of customers, the responsibility for a cloud vendor is greater than we have seen before.

As the industry rushes to capitalize on the cloud delivery model, users are faced with more and more choices, making it harder to distinguish between a robust, reputable vendor and a small, possibly risky, player. Selecting a safe bet vendor is critical. Many are software vendors that are just dipping their toes into cloud technology. But the cloud is a very different world, and there is a different approach and mindset to deliver upon.

It is up to customers and resellers to perform due diligence on cloud vendors so they can deliver success stories to their customers and business associates. As in any market, there are pros and cons and good and bad providers. Customers and resellers need to take the time to make educated decisions to discern the good from the bad, the safe from the risky. And cloud vendors need to invest in the expertise and solutions required to deliver the high quality of service customers expect.

The benefits of cloud technology far outweigh the potential risks, both in terms of power and quality of service. Smaller businesses and individual consumers can now access robust applications that were previously affordable only by larger firms. The risks can be mitigated by performing educated decisions and being diligent in your choices. There are plenty of options, and it is up to you to select a vendor who can responsibly manage the power of the cloud.

Tips to Avoid Tax Season Scams


By Jeff Horne, Director, Threat Research

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As tax season rolls around again in the US and UK, it seems like a good time to revisit the perils taxpayers face seemingly every year at around this time.

Phishing attacks against taxpayers are already in full swing — not that they haven’t been going continuously since last year. But this is high season for scams involving Web pages that look like the IRS or HMRC’s own Web site.

Scam messages typically contain dire warnings or outrageously large promises for a refund. The messages often are presented as if they originate from a tax authority, but contain links leading to phishing Web pages, or malicious attached files.

These scam pages typically appear to look exactly like a page on the real IRS or HMRC Web site. If you receive such a message, don’t reply to the sender, don’t email any sensitive information, and don’t follow any link in the message.

The pages promise to automatically transfer a tax refund to the recipient’s bank account, if you only would provide the scam artist with your complete banking, credit card, and personal details.

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10 Threats from 2010 We’d Prefer Remain History


By Andrew Brandt

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With 2010 finally behind us, and an unknown number of cyberattacks likely to come in the new year, I thought I’d run down a brief list of the malicious campaigns criminals pulled off last year that I’d really dread to see anyone repeat. Now that they’re in the past, they should stay there.

Operation Aurora: Google’s accusation (with Adobe, Juniper Networks, Rackspace, Yahoo! and Symantec) that China hacked its servers, allegedly stealing private emails stored on the company’s servers. The big surprise wasn’t that it was happening, but that companies were publicly talking about it.

Abused ccTLDs: 2010 saw lots more malicious content originating from previously un-abused country code top-level domains, which are assigned to national authorities, such as the .in (India) and .cc (Cocos (Keeling) Islands) top-level domains. The Cocos Islands’ .cc domain deserves particular note because the more than 2200 malicious domains (discovered during 2010) hosted under this ccTLD outnumber the approximately 600 human inhabitants of the tiny archipelago by nearly 4-to-1.

Koobface: “the little social network worm that could” employed new URL obfuscation techniques, introduced its own keylogger, and focused efforts on a smaller number of social media sites, while Facebook got more proactive at shutting down the worm’s operations quickly. Maybe this year they’ll disappear altogether.

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Chinese Trojan Turns Infected PCs Into Web Servers


By Andrew Brandt

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A complex and elaborately conceived family of malware that originates in China installs the Apache Web server, as well as half a dozen keylogger and downloader payloads, disguised as components of legitimate apps. We and a few other antivirus vendors are calling this type of malware Taobatuo.

It just so happens that I’ve been setting up a Windows virtual machine with the latest versions of Apache, MySQL, and PHP for an unrelated project. I hadn’t installed these apps onto a Windows box before, and Apache in particular is notoriously finicky about Windows installations, so after several days of trial and error (mostly error) I was somewhat amused to discover, after finally getting Apache to work, that the malware sample I tested actually pulls down its own working, customized Apache installer…along with a bunch of phishing Trojans, keyloggers, and downloaders, all dressed up to look like the services you might see on a Microsoft-based Web server.

It just goes to show how much good these malware creators could accomplish, simply if they wanted to. But that’s clearly not the goal. The malware, along with text files containing instructions for the malware, came from taobao.lylwc.com. That’s not to be confused with Taobao.com, one of China’s most heavily trafficked Internet portals. This site and the real Taobao are not related in any way I can determine, other than the (ab)use of the Taobao name.

The lylwc.com domain itself is quite a piece of work. It claims to offer free downloads or streams of current Hollywood movies, as well as an extensive library of films and TV shows. The operative word is “claims” — when you try to view those movies, the site attempts to push a download of a Trojaned installer for the QVOD media player (a streaming media app that’s popular in China). So let’s just say I wasn’t all that surprised to find the taobao subdomain of this Web site hosting a raft of malware.

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Malware Threats: What Would Churchill Do?


By Ian Moyse, EMEA Channel Director

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With Christmas fast approaching, (lest we forget the shops have kindly put all the Christmas goods out in September and early October again!) we can expect online attacks to increase as per their normal schedules, ramping up through the end of the year.

With apologies to Sir Winston Churchill, never in the field of Internet conflict was so much harm done to so many by so few.

For all the benefits the Internet provides our lives, no single technology has given so few criminals the ability to cheaply and easily target the many. We’ve seen the rise of the dark economy, where far flung cybercriminals trade skills and produce burglary tools for sale, and we live with the consequences every day. Sophisticated attacks target both our computers and our users, through social engineering.

While the increases in cybercrime incidents seem to indicate a greater number of attackers, the reality is that the growth of the Internet itself gives rise to the ever-increasing volume of botnets, keyloggers and spam. The Internet makes us all contactable and, to a degree, easily identifiable. As we surf the Web, we leave traces of our presence in the form of electronic footprints — cookies, blog postings, and of course, our activities on social networks and other online forums.

And yet, no matter what we do to stem the tide, the problems only seem to increase in size and scope.

You can tune in and listen live to more of Ian Moyse’s predictions for next year’s most serious threats in his free Webinar, ThreatNet 2011, Thursday, November 4, at 10am Eastern.

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Game Trojans’ Biggest Tricks in 2010


By Andrew Brandt and Curtis Fechner

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It’s appropriate that this year’s Blizzcon, the two-day celebration of all things World of Warcraft, takes place during National Cyber Security Awareness Month. No other game is as heavily targeted by thieves as WoW, so we thought this would be as good a time as any to run down some of the malware threats that face gamers. 2010 has been a big year for Trojans that steal game passwords or license keys.

The people who create malware targeting online games show no signs of relenting, nor are they laying down on the job. Innovation is the name of the game, and password-stealers this year innovated their infection techniques to make them more effective and even harder to detect.

Two-factor authentication tokens, such as the Blizzard Authenticator, do a great job of preventing fraud. If you play WoW, the seven or so bucks the Authenticator costs can prevent a lot of headaches if your account becomes compromised by either a Trojan or a phishing Web site. The Authenticator displays a series of numbers that change about once a minute, and a gamer needs to enter these numbers along with a username and password to play the game.

However, while gamers who play Blizzard’s games might find themselves at reduced risk of phishing thanks to the Authenticator, other companies that operate the kinds of massively-multiplayer games most targeted by phishing pages and malware are also targets for theft, and don’t yet offer an equivalent method of securing login credentials.

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WoW Patch Brings Out the Malware Trolls


By Andrew Brandt

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Last week, Activision/Blizzard released a long-anticipated patch for its immensely popular game, World of Warcraft. While I don’t play this game, a number of our Threat Researchers do, and they’ve been on the lookout for shenanigans. Curtis Fechner found a doozy.

The update comprises a major overhaul of many core systems within the game, affecting the graphics engine, game rules, player abilities, and also the interface. Many players use downloadable, player-created add-ons to further customize the appearance of the user interface; Patches as comprehensive as this one mean that many of the old add-ons simply won’t work until the add-on’s creator releases a new version.

So this week’s rush to patch the game and update some add-ons led to some interesting news. One of the add-ons Curtis uses is something called RatingBuster, written by a player who goes by the name WhiteTooth. The add-on, available from a number of locations, typically comes in the form of a .zip archive and contains several plain text files (called LUA files). But earlier this year, someone registered the domain name ratingbuster.org and began serving Trojans from this legitimate looking Website instead of the RatingBuster add-on.

This fake RatingBuster comes in the form of an executable file named rbv1.4.9.exe — running unknown executables is a big no-no most WoW players know to avoid. This particular executable is a self-extracting RAR archive, which utilities like WinRAR can easily unpack. Inside the archive is another file, a single executable named bot.exe (22794 bytes, MD5: 6831c35e6d19ea0a1e1e9e346368b3e3). This is our malware installer, stored inside the other installer.

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