Everyone has a role in protecting a corporate infrastructure (Part 1)


By Jacques Erasmus

This time of year, those of us in information security become wary of crafty criminals leveraging the winter holidays to prey on our employees’ lack of awareness online in a number of ways. All it takes is for one Trojan to infect a single PC in a company to put an entire infrastructure at risk.

Everyone plays a role in protecting the assets and information of their organization. To help explain what this means for you as an IT manager, an employee or even a home user, we have developed a two-part primer on common threats you may encounter on a daily basis that might pose a risk to you or your company’s infrastructure.

We begin today with part one: Web-based attacks.

From a security awareness point of view, these threats are much harder to spot due to the manner in which they operate. However, this discussion will help you better understand how they work and to know when these attacks take place.

Below is a picture of what the common workflow is for a web-based threat. In the last few years, exploit frameworks have exploded onto the scene as the de-facto way to accumulate many users in a short period of time. The diagram below tries to detail the basic workflow of these to improve your understanding of how you might get infected.


In this example, a user might be using Search to find information on a hot topic such as the iPhone 4S and browse to a website that is totally legitimate. The website, however, might be compromised by a hacker exploiting an outdated or vulnerable version of some package the site is leveraging — let’s use WordPress as an example. A botnet may be used to crawl Search data and popular terms to find websites running vulnerable versions of WordPress. If a blog or website is found that meets this criteria, an IFrame will be injected into the site pointing to the hacker’s exploit server. When you browse to this website, your browser loads the content of the IFrame which, in the background, creates a session to the exploit framework that will in turn try to infect you while you are on a website you assume is safe.

Then, the exploit server, or ‘framework’ in this case, looks for out-of-date versions of popular third party applications such as Adobe Acrobat, Adobe Flash, Quicktime, Media Player, Java (JRE), Webex and a myriad of other applications that may be running on your machine. Third party applications are now a massive vector for attack — in my opinion, bigger than Windows operating system exploits.

How do companies protect against this?

The first step is ensuring that all systems are patched — not just Windows and Office applications updates, but also the auxiliary apps that run on your desktops and laptops. IT departments need to perform regular and rigorous patching.

But that’s not all. Cases exist where a patch does not exist for a particular vulnerability. To circumvent this, IT admins should implement a layered defense system where protection is running on the desktop and layered defenses on the gateway to filter these attacks. Additional monitoring to correlate network forensics into our array of tools to detect these exploits and attacks is also a good idea.

As an employee, the important thing to remember is to be vigilant and report anything suspicious to your IT department. The more disciplined you are on what to look for in a scam, the less potential there is for a company-wide breach of security.

Please stay tuned for part two of this awareness series: email-borne threats.

Awake at all hours during Cyber Security Awareness Month


By Jacques Erasmus

I’ve been having trouble sleeping lately, and last night I pinpointed why. October has presented me with a perfect storm of Internet security developments: I embarked on my first few weeks as chief information security officer for Webroot amidst the most significant consumer product launch the company has ever had.

These activities alone would’ve been enough to keep corporate security top of mind 24/7, but their occurrence during Cyber Security Awareness Month further drove it home for me. So I thought perhaps it may be cathartic for me, and helpful for you, if I shared some of the risk scenarios I’ve been thinking about, and best practices for protecting yourself and your organization from them.

Scenario One: Network-based infections.
Many organizations have solid standards for securing all of the desktop and laptop computers their employees use to locally and remotely access the corporate network. But all it takes is one contractor with an infected laptop to connect to the corporate network and expose sensitive corporate and customer information to malware. Think of it from a physical security aspect: like strangers in the building, you’d want to prevent rogue access points. The way we’re protecting ourselves at Webroot is by using our SecureAnywhere anti-malware technology to interface with network access control devices to ensure they’re clean before connecting to the network.

Scenario Two: Web app vulnerabilities.
SQL injections enable criminals to harvest passwords, bank account numbers and other personal information you may use for online transactions on seemingly safe sites. Man in the middle attacks — in which an attacker intercepts a communication between a customer and the server it’s intended to reach – are made possible by poor coding standards or poor input validation on web forms. Gaps like these enable injectors to change the fields where you enter your validation information in order to facilitate the heist. To the user, the site URL also may appear dodgy. Developers, it’s critical that you employ secure coding standards for web applications.

Scenario Three: Targeted Attacks.
This last scenario is more like a billion rolled into one; IT administrators as well as individual web users should have a healthy dose of concern about targeted attacks. Malware authors can customize Trojans for the specific environment they want to attack and the specific data they plan to steal, such as source code, financial information and customer data. 

Advanced persistent threats like this typically penetrate organizations via social engineering tactics like spoofed emails that are designed to look like they’re coming from a trusted source. Employees who receive one of these emails and do what the message asks them to do are unwittingly triggering an exploit; clicking a link or opening a PDF, flash or QuickTime file leads to a drive-by download.

Here’s a real-world example that will give you a good idea of why the targeted attack is the most dangerous risk scenario of them all:

Bank tellers at a financial institution we were working with received an email under the name of someone at the company they knew and trusted. The email claimed their CEO was going to appear on TV and they’d need to register for a certain website in order to view the show online at their desks. A few of the tellers clicked a link in the email and landed on a website which told them to install a tool to view videos.

 It turns out the tool the tellers installed was actually the SpyEye Trojan, and the criminal had done his homework. He knew this bank had an international wire transfer interface; he also knew that in order to use the bank’s wire transfer interface, you need to be inside the bank’s network to initiate the transfers, and you’d need to infect more than one teller because the bank uses dual control to enable a wire transfer. So infecting two employees was the ideal entry point.

While the tellers were working, the criminal created a second online session and made three very sizeable transfers to three remote geographies. And since the crime happened late on a Friday, the financial institution was unprepared to stop the transfers, ultimately losing thousands and thousands of dollars.

The good news is a number of measures can thwart this kind of attack:

IT administrators, keep in mind the easiest point of entry for a cybercriminal is your weakest link: Your employees. Educate your employees on spotting a fake.

Web users, if you’re online at work or at home and aren’t sure if the URL in a suspicious email is dangerous, check it out on whois.net or DomainTools.com. If you’re sending emails or transacting online outside of the office, make sure the sites you’re using are https websites. Otherwise your password can be sniffed on an unsecured network.

Targeted Malware Infects Windows-based Cash Registers


By Andrew Brandt

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A serious, targeted threat from customized malware that steals credit card magnetic strip track data could literally bankrupt your business. That’s the message two security researchers from Trustwave gave at their talk during the Defcon computer security conference Saturday.

The researchers, Jibran Ilyas and Nicholas Percoco of Trustwave Spider Labs, respond to calls for help when businesses find malware in critical systems. When banks field reports of credit card fraud, they try to find the earliest common location or business where all the victims used their card. When they do, the bank calls the business, who then call in the researchers.

In their talk, Malware Freak Show 3, the researchers reported on several types of malware all of which are designed to steal the so-called Track 1 data — the information encoded on the magnetic strip on the back of the card — when a salesperson or waiter swipes the credit card attached to the cash register.

The malware may reside on the register (a device that, in many cases, is simply a custom-configured Windows computer) or on a server in the back room of the business that’s used to process credit card transactions. Once the malware has the Track 1 data, it transmits the string of numbers to remote locations, where the data can be used to produce fake, but functional, physical credit cards. The thieves can then sell or use the cards to purchase valuable merchandise.

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Brazilian “Winehouse” Trojan Sends Hotmail, Bank Passwords to China


By Andrew Brandt

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Amy Winehouse malware steals bank & Microsoft passwords and sends them to ChinaLate Monday, after news about the death of troubled pop singer Amy Winehouse had been circling the globe for a little more than 48 hours, we saw the first malware appear that used the singer’s name as a social engineering trick to entice victims to run the malicious file. Abusing celebrity names, news, or even deaths isn’t a new (or even particularly interesting) social engineering tactic, but there was one unique aspect to this particular malware’s behavior that raised some eyebrows around here: It appears that Brazilian phisher-Trojan writers seem to be working more closely with their Chinese counterparts, using servers in China as dead drops for their stolen goods.

The widely-reported case of the malware campaign continues to distribute new, randomized files via a download link managed through a dynamic DNS service, more than a week on. The file’s name, in Portugese, (“103684policia-inglesa-divulga-fotos-do-corpo-da-cantora-amy-winehouse-WVA.exe“) translates roughly to English police divulge photos of singer Amy Winehouse’s corpse, but victims who open this file are only going to see their computer become compromised.

The malware modifies the Hosts file in Windows to redirect traffic from 78 different Web sites — the vast majority of which are Brazilian banks and finance sites such as e-gold, with the rest being American Express, and Microsoft‘s Brazilian and US domains for Hotmail, Live, and MSN — to one of 9 IP addresses, almost all of which point to servers hosted in Chinese networks. One oddball outlier IP address in the modified Hosts file list points to an IP address belonging to the network operated by the Ford Motor Company, but that IP address was not allocated to an operational server when I did some tests.

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Phishers Cast Their Nets in the Social Media Pool


By Ian Moyse, EMEA Channel Director

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It can seem at times that the only people who like change are Internet attackers. And they don’t just like it—they need it. Technology’s rapid changes give cybercriminals new attack vectors to exploit, and new ways to turn a profit out of someone else’s misfortune.

Take phishing, for example. The concept is simple: Send an email disguised as a message from a bank, PayPal, or UPS. Wait for the user to click a link in the message, and enter their private details into a phishing site, and presto! The attacker attains financial or personal login details that can be used to commit fraud or theft.

Of course, it was only a matter of time before most people caught on to email scams. Users read again and again not to click on such links. Mail solutions became better at spotting phishing emails and filtering them into a junk email folder. Even free Web mail providers now catch the majority of these attacks.

Once cybercriminals noticed their traditional phishing approaches were returning lower response rates, they rapidly adjusted to new mediums. As a result, a new trend emerged: smishing (social media phishing) became the new trend in cyber attacks.

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Why Put Security Into the Cloud?


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This week, Webroot’s Thre@t Reply managed to steal some time with Ian Moyse, who knows a thing or two about the benefits of putting your computer and network security into the cloud, out where the threats are, rather than keeping your security inside your network or on individual computers.

As always, feel free to submit your security question to @webroot, or by email to blog (at) webroot (dot) com, or in the comments below and we’ll get one of our threat researchers to answer it on an upcoming Thre@t Reply video. To see any of our other video replies to reader questions, visit the Webroot channels on YouTube or Vimeo.

Thre@t Reply: “Online Shopping” | Part 2 of 2


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In the second of a two-part series with Threat Research Analyst Grayson Milbourne, we answer a question about how to stay safe when shopping online. In the previous video, Grayson discussed how to identify a phishing page. In this episode, he continues his discussion by explaining how to tell whether the site you’re trying to purchase something from is operating safely and whether the site is able to protect your personal information when you click the “buy” button.

As always, feel free to submit your security question to @webroot, or by email to blog (at) webroot (dot) com, or in the comments below and we’ll get one of our threat researchers to answer it on an upcoming Thre@t Reply video. To see any of our other video replies to reader questions, visit the Webroot channels on YouTube or Vimeo.

Thre@t Reply: “Online Shopping” | Part 1 of 2


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In the latest Thre@t Reply video, Threat Research Analyst Grayson Milbourne answers a reader’s question about how to avoid being phished. The first step is to be able to identify whether you’re on the legitimate Web site you think you are, and if you’re not, what are the telltale signs that indicate you may be looking at a fake site designed solely to steal your user account and password information.

To see the second half of the video, or any of our other video replies to reader questions, check out this post or visit the Webroot channels on YouTube or Vimeo.

Webroot Answers Your Security Questions


By Andrew Brandt

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I’m very pleased to present today the first in a series of videos we’ve produced. The videos have the lofty goal of addressing the most pressing questions relating to malware, cybercrime, and online fraud. We’ll take you behind the scenes at Webroot and introduce you to some of our Threat Research team in the process.

In this first video, Webroot’s Director of Threat Research, Jeff Horne, answers a question submitted to us via Twitter direct message about the motives behind most cybercrime, and whether there are any examples of malware or other types of malicious online activity that have been motivated by anything other than financial gain.

We’re planning to release a new video every other Monday from now on. When you’ve thought of that question you always wanted to know the answer to, tweet @webroot or send an email to blog (at) webroot.com, and we’ll answer the ones about cybercrime. We’ll try not to disappoint, but offer no promises. If you think of questions about something else, send them to Dr. Phil or Craig. We look forward to your letters!

Pinball Corp’s Appbundler Employs Malware-like Techniques


By Andrew Brandt

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For a couple of weeks now, I’ve been noticing a curious (and increasingly prevalent) phenomenon: Some of the free Web hosts popular among those who engage in phishing are popping new types of multimedia ads over the tops of the pages they host. Not only does the victim, in this case, risk having their login credentials to banks or social media sites phished, but many of those ads behave almost identically to “missing codec” social engineering scams that have been popular among malware distributors for years.

The ads — and I use the term very loosely, because these contrivances fall well over the shady side of the ethical line for online advertisements — appear in banners or (in the multimedia-heavy version) glide down in front of the page the Web surfer happens to be browsing, annoyingly obscuring the page. In most cases, these “ads” take on the appearance of some sort of media player window that appears to be stuck in a “video loading” loop, but this is a ruse. There is no media player. The Flash animation is designed to look like one, with the goal to convince the viewer to click the fake video player window, which initiates the download of something called XvidSetup.exe from a server on the domain appbundler.net.

That domain, as well as appbundler.com and clickpotato.tv, appear to be owned by a company with a less than stellar online reputation called Pinball Corp. The executables are not malware, but they also don’t entirely do what they say they will, either. And while the programs also distribute an old, outdated version of the XviD codec (in addition to other sponsored apps, more about this below), they do so without the permission of the publisher of that software, and possibly in vi0lation of the  GPL software license terms that XviD uses. A new term of art seems to be required to describe this type of advertising; I propose calling the ads scads, a concatenation of scam and ads. Scadware describes the fraudulent software more precisely than the prosaic Potentially Unwanted Application.

The deceptive way in which Pinball Corp’s ad convinces users to download and install the sponsored software certainly leaves a bad taste in my mouth. Read on for the details.

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